Event Venue Account Operations Manager
(Full Time)

Location: The Truman Brewery, 15 Hanbury Street E1 6QR

Contract Type: Full Time 45 hours per week including weekend and evening flexibility.

The Truman Brewery Event Operations Team is looking to recruit a highly organised Venue Operations Manager with a proven track record and at least 2 years of experience in venue operations.

The successful candidate will work closely to provide operational, administrative, and general departmental support and day to day running of our dry hire venues. This is a great opportunity to develop your career, and to join a vibrant team at one of London's coolest venues.

Please note this is not an events production role.

Duties include but are not limited to:

• Proactive team member – an ability to best service the team and clients. The ability to recognise and address issues before they become major obstacles. Proactively suggesting solutions to the team.
• Events venue management and maintenance.
• Generating and collating specific event documents (e.g. hire agreements, risk assessments, event floor plans, event schedules etc.) and general administration work for each event.
• Willing to be flexible and assist as necessary in all aspects of the day to day running of the office, the events we host and the wider business when needed. To include occasional early get-ins for events and acting as onsite duty venue representative during out of office hours events.
• Integrating with the whole team to ensure a smooth transition from sale to post event.
• Develop an excellent knowledge of our event spaces and the type of events hosted.
• Supporting the team on site visits for clients and suppliers.
• Understanding events requirements for security/traffic management, cleaning, and waste management to generate quotes for event servicing.

Skills required:

• Proven and successful past experience in venue + event operations.
• Excellent organisational skills.
• Ability to multitask and prioritise workload and meet tight deadlines.
• Numerical competence and attention to detail.
• Excellent telephone manner.
• Proficient computer skills including knowledge of Microsoft Office.
• Demonstrate a proactive, flexible approach and positive attitude.
• Availability to work late hours, weekends, bank holidays when required.
• Hardworking, focused and determined in your approach to work.

General information:

Employment is full time; you will be contracted to work 45 hours a week, 9 hours per day. Standard working hours would be Monday to Friday 9am-6pm. We also request you be flexible to work weekends and evenings when required, weekends worked would be in lieu of weekdays. There is a 6-month probation period.

We offer 28 days holiday paid (8 of which are bank holiday). The remaining should be used 5 days per quarter unless agreed in advance. Holiday entitlement begins after your first 3 months of working.

Email your CV and covering letter to recruitment@trumanbrewery.com